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Realz Casino Cookies Policy

This Cookies Policy explains how Realz Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It is designed to help you understand what these tools do, why they are used, and the choices you can make to manage them.

Cookies can improve site performance, remember preferences, and support security measures. Some are necessary for the website to function correctly, while others are optional and relate to analytics or marketing. This policy should be read alongside any other notices shown to you when you first visit or when cookie preferences are updated.

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What Cookies Are

Cookies are small text files stored on your device (such as a computer, mobile phone, or tablet) when you visit a website. When you return, the website can read those cookies to recognise your browser, remember settings, and support core features such as login sessions and security checks.

Similar technologies may also be used, such as pixels, local storage, SDKs in mobile environments, and device identifiers. For simplicity, this policy refers to these collectively as “cookies” unless a specific technology needs separate explanation.

Types of Cookies

Realz Casino may use different categories of cookies depending on the features you use and the choices you make. Cookies can also be grouped by how long they last:

  • Session cookies: temporary cookies that are deleted when you close your browser.
  • Persistent cookies: remain on your device for a set period or until you delete them.
  • First-party cookies: set by the Realz Casino website.
  • Third-party cookies: set by another organisation to enable services like analytics, payments, or advertising.

The sections below describe cookie categories by purpose. In practice, a single cookie may support more than one function; where that occurs, we categorise it based on its primary role.

Essential Cookies

Essential cookies are required for the website to work as expected. Without them, key services may be unavailable or unreliable. These cookies are generally used to enable core functionality and protect the platform.

Examples of how essential cookies may be used include:

  • Keeping you signed in during a session and enabling account access.
  • Supporting security controls, including fraud prevention signals and protecting against unauthorised access.
  • Ensuring pages load correctly and that traffic is routed to the right infrastructure for stability.
  • Remembering your cookie consent choices (where applicable) so you are not repeatedly asked to set them.
  • Supporting compliance-related features such as age gate prompts and jurisdiction-based access settings where appropriate.

Because these cookies are necessary to provide the website, they may be set automatically when you use our services. If you block them, the site may not function properly.

Performance Cookies

Performance cookies help us understand how the website is used, which pages are visited most, how visitors move through the site, and whether technical issues occur. This information helps Realz Casino improve stability, speed, and overall user experience.

Performance cookies typically collect aggregated or statistical information. They are not intended to directly identify you, although they may use identifiers such as cookie IDs, device characteristics, or session tokens.

Examples of performance-related uses include:

  • Measuring page load times and identifying bottlenecks.
  • Tracking errors (for example, failed page requests or broken links) to improve reliability.
  • Understanding which features are most used so we can prioritise improvements.
  • Testing changes to the website (such as layout or navigation adjustments) to see what works best.

Where performance tools are optional, you can usually control them through cookie settings or your browser controls as described in the “Managing Cookies” section.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced, more personalised features. These cookies are not strictly necessary for basic operation, but they can make the experience smoother and more consistent.

Examples of functional cookie uses include:

  • Remembering your selected language or display preferences.
  • Storing settings that reduce the need to re-enter information (where appropriate).
  • Keeping track of interface preferences, such as certain responsible gaming reminders or display options.
  • Supporting customer journey features, such as returning you to the last page visited after login.

If you disable functional cookies, some preferences may reset and some features may behave less predictably.

Marketing Cookies

Marketing cookies are used to show content and promotions that may be more relevant to you. They can also help measure the effectiveness of marketing campaigns by tracking actions such as visits, registrations, or other interactions that occur after an advertisement is displayed.

Marketing cookies may be set by Realz Casino or by third parties. They may build a profile based on browsing behaviour across different websites or apps. Depending on your settings, this may include:

  • Displaying advertisements that reflect your interests or interactions with the site.
  • Limiting how often you see the same advertisement.
  • Measuring marketing performance (for example, understanding whether a campaign led to a site visit).
  • Supporting affiliate attribution, where a referral partner is credited for directing you to the site.

Marketing cookies are typically optional. If you choose to block them, you may still see advertisements, but they may be less relevant.

Managing Cookies

You have choices about how cookies are used. The most appropriate method depends on your device and browser. Note that blocking or deleting certain cookies may affect the functionality of Realz Casino, including the ability to log in, maintain a secure session, or save preferences.

Common ways to manage cookies include:

  • Browser controls: most browsers allow you to view, delete, and block cookies. You can typically apply settings for all sites or only specific sites.
  • Private or incognito mode: this can reduce persistent cookie storage, but it does not block all tracking technologies and may still allow session cookies.
  • Device settings: on some mobile devices, you can reset advertising identifiers and limit ad personalisation.
  • Preference tools: where available on the website, you can adjust cookie preferences to allow or reject non-essential categories.

Helpful browser guidance is available from the providers below:

If you share a device with others, remember that cookie choices may affect any user of that device and browser.

Third-Party Cookies

Some features on the Realz Casino website may rely on third-party services. When these services are used, third parties may place cookies or use similar technologies to deliver their functionality. Typical categories of third-party services include analytics providers, advertising technology providers, affiliate tracking platforms, fraud prevention tools, and payment-related security services.

Third-party cookies are governed by the relevant third party’s policies and settings. We encourage you to review those policies to understand how the third party collects and uses information. Where available, you may also be able to opt out of certain forms of interest-based advertising through industry opt-out tools such as:

We aim to work with service providers that maintain appropriate safeguards, but we do not control how third parties operate their technologies on their own domains and systems.

Policy Updates

Realz Casino may update this Cookies Policy from time to time to reflect changes in technology, website functionality, or operational practices. Any updated version will apply from the time it is published on the website. If the changes are significant, we may provide an additional notice through the site interface where appropriate.

If you have questions about this Cookies Policy or how cookie choices affect your experience, you can contact us at [email protected].

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